In order to ensure you always get the freshest product possible, we harvest, pack, and ship orders every Monday, Tuesday, and Wednesday. Our products are specifically designed, packaged, and tested to survive this short shipping duration without issue. We do not ship orders Thursday through Sunday to ensure that our products never wait in a warehouse.
When and how your order ships depends on the shipping option you choose:
USPS Priority 2 Day
These orders ship out every Monday, Tuesday, Wednesday. This shipping option features Saturday delivery. Please keep this in mind if you are having the order sent to your office or business and ensure that you will be able to accept the order on Saturday.
Please note that this option is a 2-3 day service. While most orders are typically delivered in 2 days, some areas that are far from Colorado may take three days. This is especially true if you live in New York City. We cannot refund shipping charges for orders that take 3 days to be delivered because a 3 day timeframe is within the allowed shipping time by the carrier. In general, our products can easily survive a three day transit time and the extra day in transit is usually not an issue and does not mean your items will be DOA. Please rest assured that we will ALWAYS replace any items that are Dead On Arrival (DOA) free of charge and that every order we ship is covered by our 100% AOA Guarantee.
UPS 2nd Day Air
We strongly recommend this shipping option. These orders ship out every Monday, Tuesday, and Wednesday. UPS does NOT deliver this service on Saturday. If you place an order after 12pm MST on a Wednesday and select this option, it will ship out first thing on Monday. If you need your items sooner than that, please choose either a USPS option or UPS Next Day Air. This option is a guaranteed 2 day service and we guarantee that your order will arrive in 2 business days when you select this option.
UPS Next Day Air
We recommend this option for those who want to protect their investment with a guaranteed next day delivery and those who need product urgently.
We ship these orders every Monday, Tuesday, and Wednesday with a cutoff of 12pm MST on each day, respectively. If you need product before the weekend, this is the last call. UPS Next Day Air is guaranteed to arrive next day before 3pm.
|100% Alive On Arrival Guarantee||Shipping Options and Scheduling||International Shipping|
|We take the worry out of buying live copepods and phytoplankton online by going above and beyond to take care of our customers.That's why we guarantee every order we ship will be... Read More||In order to ensure you always get the freshest product possible, we harvest, pack, and ship orders every Monday, Tuesday, and Wednesday.
... Read More
|We launched this program at the beginning of 2019, and unfortunately our arrive alive guarantee does not apply to international orders. Also, we cannot provide a free shipping option to customers... Read More|