I have a DOA, how do I get a reship?

We make it simple to request a free replacement of any items you are not happy with. Here's how - 

1. Take a photo of the item(s) you need replaced. Be sure and get the use by date written on the back label and the unopened product lid in your shot.

2. Visit [AlgaeBarn Claims]( https://www.algaebarn.com/claims/ ) from from your phone, tablet, or computer and submit the form to us.

3. Sit back and enjoy your fish tank while we review your claim.

This information may also be found on the box lid (blue AlgaeBarn boxes) or Red sticker included in every shipment for your convenience.

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