International Shipping
Unfortunately, we are currently unable to ship internationally. If you would like to receive an e-mail notification once we are able to ship internationally again, please leave your name, e-mail, and country in the following form - https://www.algaebarn.com/contact-us/general-contact-form/
We apologize for the inconvenience and look forward to providing for you as soon as we can!
We absolutely do provide shipping around the world!
We launched this program at the beginning of 2019 and are now proudly serving customers all around the globe!
Guarantee Restrictions:
- Our arrive alive guarantee does apply to international orders! However, due to the high cost of international shipping at this time, your shipping charges will not be covered.
- Any DOA animals or products will be compensated through our PodPoints system, where you will have the full retail value of the product available for future orders.
Also, we cannot provide a free shipping option to customers outside of the US at this time.
- If your country requires import licensing or any paperwork pertaining to the shipment of any of our products, it is not the responsibility of AlgaeBarn LLC to inform you of the laws and regulations of your nation.
- All Fees, Taxes, or Import tariffs must be paid by the customer in a timely manner for products to arrive alive
- We cannot refund Products or shipping costs for international items left in customs or import agencies offices
Finally, we are restricted from shipping entirely to the following locations:
- Australia
- New Zealand
- Hawaii
Due to restrictions on "foreign species" entering your borders.
However, please feel free to place an order from anywhere else worldwide and we will do our best to get it to you promptly and alive!
Related Articles
Shipping Options and Scheduling
In order to ensure you always get the freshest product possible, we harvest, pack, and ship orders every Monday, Tuesday, and Wednesday. Our products are specifically designed, packaged, and tested to survive this short shipping duration without ...Tracking Orders
Tracking Orders Receiving a Tracking Number We believe clear communication is key. We only purchase shipping and print shipping labels after we have packaged up your order. Once we purchase the shipping label, you will receive an automated email at ...How do I know when my subscription shipment is on its way?
Subscribers orders are processed just like normal orders. Once they are confirmed, they are quickly exported to our shipping software. Once we have shipped your order, you will receive a tracking notification email with a tracking number. To learn ...CADE Receiving and inspecting
Once your CADE aquarium has been scheduled for pick up from our facility you will get a phone call and an email explaining what the next steps are. One very important part of receiving your CADE aquarium is how it is inspected, notes on the delivery ...Package Never Arrived (Lost in Transit)
Can't Find Your Package? Don't worry! If there is a delay in the your package, it tends to arrive within 2 days. In the meantime, here are some things to verify. 1) Check your mailbox or anywhere else you receive mail or with neighbors. Carriers ...